About Process
Our process for small projects
First of all you have to contact us to arrange a day for a visit. Ideally we would like to receive as much information from you as possible about what would you want to do with your property, this will ease in our quotation (which is completely free of charge.) As soon as we receive all information we need, it will take around a week to come back to you with the Quote. If you’re happy with that, we can discuss our starting day. We also can do contracts between us both. When the job has started, every two weeks we would like you to come on site to check it out and keep you updated with all the processes that have been accomplished. After all of the jobs are finished, all you have to do is a last visit and sign it off.
Our Process
CONSULTANT VISIT
A Palm ECC consultant visits you to discuss design options for your home and the relevant planning and building regulations requirements. We provide a comprehensive fixed price quotation and a sketch of the proposed conversion/extension where applicable.
PLANNING PROCESS
A small initial payment is needed to confirm your booking and to get the planning process started. Payment for this can be made by credit/debit card or by bankers’ draft. We then allocate your project to one of our designers and give you a proposed start date. Due to the structure of our payment schedule, which is quite unique within the industry, payments are only taken in arrears of work, and therefore no further payments are required until work has begun.
MEASURED SURVEY
One of our in-house designers visits your property to undertake a full measured survey. This takes approximately one and a half hours. MoreSpace then draws up the relevant architectural plans. It normally takes 2-4 weeks to draw up the plans and to get them registered with the local council.
ARCHITECT PLANS
Palm ECC sends you a copy of the architectural plans for your approval. A copy is then sent to the local council in conjunction with your planning/lawful development application. It takes approximately eight weeks for the council to decide the application.
PARTY WALL SURVEYOR
During the planning application period, you are required to serve party wall notice(s) on your neighbour(s), to which they must consent prior to the commencement of the work. We will put you in touch with a party wall surveyor who will supply you with the notice(s) free of charge. We strongly recommend you serve these notices at your earliest opportunity in order to ensure works start promptly after planning consent has been obtained.
PLANNING APPROVAL
A few weeks before the build starts, Palm ECC will apply for building regulations on your behalf. Once planning approval has been obtained construction normally commences within 2-4 weeks.
BUILDING TEAM ARRIVES
The building team arrives on the agreed start date and construction begins. Prior to this, preparation of the site along with the protection of key areas will have already taken place; skips will have been delivered and scaffolding erected where appropriate.
CHECK-UP VISITS
During the construction stage of your project, one of our engineers , or your dedicated consultant, will be visiting your site 2-3 times a week to ensure works are progressing according to the schedule. If you need to contact us at any stage of your project, we are always available to take your call in working time.
COMPLETION
You can expect construction work to last approximately 7 – 15 weeks for a loft, 7 – 20 weeks for an extension. Upon completion of your project, you will receive a two year guarantee for the works, your building regulations certificate, a copy of your planning approval and most importantly some precious extra space
